kampungPrivacy Policy

This page describes what data we collect when you use kampung and how we keep that data protected. We collect personal information to verify your identity, process your deposits and withdrawals, and comply with local anti-fraud and anti-money-laundering regulations.

We do not sell your data to marketing companies or third parties. We share your information only with payment processors, compliance partners, and law enforcement when legally required to do so. Your data is encrypted in transit and at rest using industry-standard protocols.

Our kampung privacy policy covers what information we collect, how we use it, who we share it with, how long we keep it, your rights to access or delete your data, and how to contact us with privacy questions. We are transparent about our practices so you understand how your information is handled on our platform.

What Data We Collect on kampung

When you create a kampung account, we collect your name, email address, and phone number. We ask for your date of birth to verify you are legally eligible to use our platform. We ask for your country and city of residence so we can determine whether our services are available in your jurisdiction.

During identity verification, we ask you to upload a government-issued ID (passport, national ID card, or driver's license) and proof of residence (utility bill, bank statement, or government letter dated within the last three months). We use this information to comply with Know Your Customer (KYC) requirements and to prevent fraud.

We collect information about your activity on kampung: which markets you view, which wagers you place, when you place them, and the outcomes. We use this information to detect fraud, prevent account abuse, and comply with regulatory requirements. We also collect technical data: your IP address, browser type, device type, and the pages you visit.

How We Use Your Data on kampung

We use your activity data to detect suspicious patterns—for example, if an account suddenly requests a large withdrawal after minimal activity, or if multiple accounts from the same location place similar wagers, we flag these for review. This helps us prevent money laundering, fraud, and account abuse.

We use your technical data (IP address, browser, device) to secure your account. If your account is accessed from an unusual location or device, we may send you a notification or require additional verification. We also use this data to improve kampung's performance and fix technical issues.

We use your contact information (email and phone) to send you account notifications—confirmations of deposits, settlement results, withdrawal status, and security alerts. We also use this information to contact you if we need to clarify your identity or if we detect suspicious activity on your account.

Third Parties and Data Sharing on kampung

We share your data with compliance and anti-fraud partners who help us verify your identity and detect suspicious activity. These partners may sit outside your jurisdiction and may be located in countries with different data protection laws than your own.

We share your data with law enforcement and government agencies when legally required to do so—for example, if we receive a court order, a subpoena, or a request from a financial intelligence unit. We comply with these requests to the extent required by law.

We do not share your data with marketing companies, brokers, or third parties for their own commercial purposes. We do not sell your email address or contact information to anyone.

Payment processors

online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet receive your payment details to complete transactions.

Compliance partners

Third-party firms verify your identity and detect fraud. They may be located outside your jurisdiction.

Law enforcement

We comply with court orders and legal requests to share data with government agencies.

Marketing companies

We do not share your data with marketing firms or sell your information to third parties.

How Long We Keep Your Data on kampung

We keep your account information (name, email, phone, ID documents) for as long as your kampung account is active. After you close your account, we retain this information for at least 5 years to comply with anti-money-laundering and tax reporting requirements. In some cases, we may retain data longer if required by law or if legal proceedings are pending.

We keep your transaction history (deposits, withdrawals, wagers, settlements) for at least 7 years for regulatory compliance. This allows us to respond to audits, disputes, and legal requests.

We keep your technical data (IP address, browser, device) for shorter periods—typically 1 to 2 years. This data is used for security and fraud detection and is archived or deleted once it is no longer needed for these purposes.

Your Rights on kampung

You have the right to access your personal data. Contact our support team and request a copy of all information we hold about you. We will provide this information within 30 days in a machine-readable format.

You have the right to correct inaccurate data. If your name, email, or address is wrong, log into your kampung account and update it yourself, or contact support and we will update it for you.

You have the right to object to certain uses of your data—for example, if you do not want us to use your data for fraud detection or compliance monitoring. However, objecting to these uses may prevent us from operating your account securely and in compliance with legal requirements.

1. Access your data

   Request a copy of all information we hold. Response within 30 days.

2. Correct inaccurate information

   Update your name, email, or address yourself in account settings, or ask our support team.

3. Request data deletion

   Ask us to delete your data. We will comply except where law requires retention.

4. Object to certain processing

   Request that we not use your data for specific purposes. Limitations apply for compliance.

Our Security Practices on kampung

We encrypt all data in transit using SSL/TLS (Secure Sockets Layer / Transport Layer Security) protocols. When you log into kampung or transfer funds, your connection is encrypted so no third party can intercept your information.

We store sensitive data (passwords, ID documents, payment details) in encrypted form. We hash your password using cryptographic algorithms—we do not store it in plain text. Even our internal staff cannot see your password.

Our servers are protected by firewalls, intrusion detection systems, and regular security updates. We conduct periodic security audits and penetration testing to identify and fix vulnerabilities.

Cookies and Tracking on kampung

Our kampung website uses cookies to remember your login session and preferences. Cookies are small files stored on your device that allow us to recognize you when you return to our platform. Without cookies, you would need to log in every time you refresh the page.

We use session cookies (which expire when you close your browser) for security and functionality. We also use persistent cookies (which remain on your device) to remember your preferences and language settings.

We do not use cookies to track you across other websites. We do not share cookie data with third parties for advertising or marketing purposes. You can disable cookies in your browser settings, but this may limit kampung's functionality.

Data, Jurisdiction, and International Transfer on kampung

Our kampung servers may be located outside your jurisdiction. By using our platform, you acknowledge that your data may be transferred to, stored in, and processed in countries outside your country of residence. These countries may have different data protection laws than your own.

We maintain standard contractual clauses with our service providers to ensure your data is protected even when transferred internationally. We comply with applicable data protection laws in the jurisdictions where we operate.

Changes to Our kampung Privacy Policy

We may update this privacy policy at any time. We will notify you of significant changes by email or by posting a notice on our platform. Continued use of kampung after an update constitutes acceptance of the new privacy policy.

Contact Us About Privacy on kampung

If you have questions about our privacy practices, want to exercise your rights to access or delete your data, or have a privacy concern, contact our support team. Our team is available 24/7 via live chat, email, and phone. We respond to privacy requests within 30 days.

We serve users across Jakarta, Surabaya, Bandung, Medan, and other regions where kampung operates. Our support team can assist you in English and other languages.

Our kampung Privacy Commitment

We collect only the personal data we need to operate kampung securely and in compliance with law. We do not sell your data to third parties. We encrypt your information in transit and at rest. We retain your data only as long as necessary, and we respect your rights to access, correct, and delete your information.

Your trust is essential to kampung. We handle your data with care and transparency. If you have any concerns about how we use your information, contact our support team immediately.